SafeLink
(877) 785-2020
(877) 521-2601 (TTY number for hearing impaired individuals)

SafeLink is Massachusetts’ statewide, 24/7, toll-free domestic violence hotline run by CasaMyrna.  SafeLink hotline advocates are multilingual and have access to a translation service that can provide translation in more than 130 languages. All calls to SafeLink are free, confidential and anonymous. 

SafeLink’s state-of-the-art technology allows the advocate answering your call to keep you on the line while you are being connected to a shelter program in your area. This allows callers who are in danger to get help with a single call, rather than having to make numerous calls to different shelter programs across the state.

Asian Shelter and Advocacy Project
P.O. Box 120108
Boston, MA 02112
617-338-2355 (24-hour Helpline)
617-338-2350 (Office)

Clients: Asian families and individuals that are domestic violence survivors in Massachusetts and New England
Capacity: 12 families or up to 23 individuals
Length of Stay: 90 days, emergency program.
Services: Handicap accessible; referral to other domestic violence shelters; advocacy and counseling; meals; limited clothing; volunteer run interactive playgroups for kids
Languages: Cantonese, Mandarin, Toisanese, Vietnamese, Khmer, Korean, Japanese, Nepali, Hindi, Bangla, Tagalog, Urdu, Thai, Manipuri, Mien, Indonesian and English
Admissions Process:  Call the hotline or SafeLink for an intake and referral; individuals can also be referred by hospitals, providers, or law enforcement officers.

Casa Myrna Vazquez
P.O. Box 180019
Boston, MA 02118
1-877-785-2020 (Hotline)
617-521-0100 (Office)

Clients: Domestic violence survivors and their children.
Capacity: 10 adults and 13 children for emergency shelter; 6 adults and up to 9 children for transitional program
Length of Stay: 6 months, transitional program 18 months.
Restrictions: Boys up to age 12 allowed.
Services: Handicap accessible; counseling; childcare; meals; limited clothing; legal services; housing search; financial counseling; education.  
Languages:  Spanish, Creole.
Admissions Process: Call the SafeLink for an intake and referral.

Stone House
8 Notre Dame Street, Roxbury, MA
(617) 427-9801
(617) 409-5404 (Program Information)

Clients: Domestic violence survivors and their children.
Capacity: 4 beds
Length of Stay: 18 months
Services: Advocacy; counseling; referrals; mental health and transitional programs; emergency food/clothing.
Languages: Spanish.
Admissions Process: Accept referrals from homeless shelters, domestic violence shelters, and other agencies.

FINEX House
P.O. Box 300670
Jamaica Plain, MA 02130
617-288-1054 (Hotline)
617-436-2002 (Office)

Clients: Women who have survived domestic violence and their children.
Capacity: 32 beds. Some cribs available.
Length of Stay: 3 months.  Stay can be extended based on behavior.
Restrictions: Boys up to age 13 allowed.
Services: Advocacy; support groups; visiting nurse; limited clothing; handicapped accessible; all meals provided, parenting group.
Languages: Haitian, Creole, Vietnamese, French, Spanish, Sign Language.
Admissions Process: Call the hotline or SafeLink for an intake and referral.

Harbor COV
P.O. Box 505754
Chelsea, MA 02150
617-884-9909 (Hotline)
617-884-9799 (Office)

Clients: Domestic violence survivors and their children.
Capacity: 14 beds (6 rooms).
Length of Stay: 14 days.
Services: Advocacy; case management; referral, clothing; transitional living program; permanent housing program.
Languages:  Spanish, Cambodian.
Admissions Process: Call the hotline or SafeLink for an intake and referral.

Renewal House
P.O. Box 919
Roxbury, MA 02120
617-277-4194 (Office)
617-566-6881 (24 hours)

Clients: All domestic violence survivors and their children
Capacity: 5 families
Length of Stay: 3-6 months
Services: Counseling; referrals; childcare; advocacy; soup pantry.
Languages: Spanish, and other languages when needed
Admissions Process: Call the hotline or SafeLink for an intake and referral.

Respond
P.O. Box 555
Somerville, MA 02143
617-623-5900 (24 hour hotline)
617-625-5996 (Office)

Clients: All domestic violence survivors and their children.
Capacity: 21 beds; accept a total of 8 families
Length of Stay: 4 months
Services: Advocacy; handicapped accessible; ADA approved; counseling; support groups; childcare; referrals.
Languages: Spanish, French, Haitian Creole.
Admissions Process: Call the hotline or SafeLink for an intake and referral.
Note: *For shelter services, you can speak to the shelter director directly instead of an advocate.

Transition House
Harvard Square Station
P.O. Box 390672
Cambridge, MA 02141
617-661-7203 (Hotline)
617-868-1650 (office)

Clients: All domestic violence survivors and their children.
Capacity: 9 families at a time.
Length of Stay: Up to 3 months for emergency housing; up to two years for supported housing program
Services: Advocacy; counseling; referrals; limited clothing; day program; some meals. Languages: Spanish, French, French Creole, Portuguese, Persian.
Admissions Process: Call the hotline or SafeLink for an intake and referral.

REACH
P.O. Box 540024
Waltham, MA 02454
800-899-4000 (Hotline)
781-891-0724 (Office)

Clients: All domestic violence survivors and their children.
Capacity: 11 beds.
Length of Stay: Up to 3 months.
Services: Advocacy; referral; meals; clothing; some transportation.
Admissions Process: Call the hotline or SafeLink for an intake and referral.

Voices against Violence
7 Bishop Street
Framingham, MA 01702
508-820-0834 (Office)
1-800-593-1125 (Hotline)
800-626-8686 (TTY)

Clients: Domestic violence survivors (any gender) and their children.
Capacity: 18 beds.
Length of Stay: 90 days; this can be flexible depending on individual situations.
Services: One room handicap accessible; advocacy; counseling; referrals; meals; clothing.
Languages: Spanish, Portuguese.
Admissions Process: Call the hotline or SafeLink for an intake and referral.

Abby’s House
52 High Street
Worcester, MA 01609
508-756-5486 (24 hour phone line)

Clients: Women who have survived domestic violence and their children.
Capacity: 10 beds and 60 transitional units.
Length of Stay: 2 week; this can be flexible depending on individual situations.
Services: Advocacy; referral; meals; day program; some transportation.
Languages: Spanish.
Admissions Process:  Call the hotline or SafeLink for an intake and referral; individuals can also be referred by social service agency.

Daybreak Resources for Women & Children (YWCA)
1 Salem Square
Worcester, MA 01613
508-755-5371 (business office)
508-755-9030 (24 hours hotline)

Clients: Any domestic violence survivors and their children; boys under 12.
Capacity: 25 beds; 6 families.
Length of Stay: 3 months.
Services: Advocacy; counseling; referrals; meals; some clothing; outreach.
Admissions Process: Call the hotline or SafeLink for an intake and referral.

Battered Women’s Resources, Inc.
P.O. Box 2503
Fitchburg, MA 01420
978-685-2480 (Hotline)
978-685-5481 (Office)

Clients: Women who have survived domestic violence and their children.
Capacity: 12 beds; 5 families, 1 individual.
Length of Stay: 3 months.
Services: Advocacy; counseling; referral; food; limited clothing.
Languages:  Spanish, French.
Admissions Process: Call the hotline or SafeLink for an intake and referral.

A Safe Place
P.O. Box 3231
Nantucket, MA 02584
508-228-0561 (Office)
508-228-2111 (Hotline)

Clients: Domestic violence survivors of any gender and their children. 
Capacity: This is a crisis center that provides emergency shelter with rapid turnaround.
Services: Handicap accessible; advocacy; counseling.
Restrictions:  Must be a resident of Nantucket.
Languages: French; German; Italian; Spanish; Swedish; Portuguese.
Admissions Process:  Call the office between 9 am and 5 pm, or call the hotline after-hours.

D.O.V.E.
P.O. Box 690267
Quincy, MA 02269
617-770-4065 (Office)
617-770-4065 ext. 300  (Intake)

Clients: Domestic violence survivors of any gender and their children.
Capacity: 18 beds.
Length of Stay: 90 days, based on compliance with program.
Services: Advocacy; case management; crisis intervention/prevention; counseling; childcare; children’s services; referral; food; clothing.
Languages: Spanish.
Admissions Process: Call the hotline or SafeLink for an intake and referral.

New Bedford Women’s Center
405 County Street
New Bedford, MA 02740
508-996-3343
508-999-6636 (Hotline)

Clients: Domestic violence survivors of any gender and their children.
Capacity: 5 families in confidential shelter; limited spaces for emergency safe home
Length of Stay: 90 days for confidential shelter; 14 days for emergency safe home
Restrictions: Clients must be substance-abuse free. Clients of safe home must be from Bristol County.
Services: Advocacy; counseling; meals; must be free of substance abuse.
Languages: Spanish, Portuguese, Creole, Cambodian, Cape Verdean. 
Admissions Process:  Call the hotline or SafeLink for an intake and referral.

New Hope
140 Park Street
P.O. Box 4100
Attleboro, MA 02703
508-226-4015
1-800-323-4673 (24 hour Hotline)
1-877-222-0083 (Toll Free Line)

Clients: Domestic violence survivors of any gender and their children.
Capacity: 2 shelters: 25 beds, 6 cribs.
Length of Stay: 10 week program, 90 day stay.  Exceptions made based on individual situations.
Services: Advocacy; counseling; safe planning; referrals; meals; clothing.
Languages: Spanish.
Admissions Process: Call the hotline or SafeLink for an intake and referral.

Our Sisters’ Place
P.O. Box 4236
Fall River, MA 02723
508-677-0224 (Available 24/7)

Clients: 6 women with up to 15 children. Boys under 12.
Capacity: 13 beds
Length of Stay: Up to 3 months  
Services: Handicap accessible; advocacy; referrals; meal; clothing; counseling.
Admissions Process:  Call the hotline or SafeLink for an intake and referral.

Penelope’s Place
P.O. Box 4206
Brockton, MA 02403
508-588-2041 (Office)
508-588-8255 (Hotline)
888-293-7273 (Toll free)
508-894-2869 (TTY)

Clients: Domestic violence survivors of any gender and their children.
Capacity: 14 beds
Length of Stay: 90 days
Restrictions: Individuals must be from a town other than Brockton; the shelter will work with Brockton residents to find a safer location.
Services: Advocacy; counseling; referral; clothing; 3 meals/day. 
Languages: Spanish, Creole.
Admissions Process: Call the hotline or SafeLink for an intake and referral.

Alternative House
P.O. Box 2100
Lowell, MA 01852
978-937-5777 (Office)
978-454-1436 (Hotline)
888-291-6228 (toll free)

Clients: Women who have survived domestic violence and their children.
Capacity: 5 families; 3 individuals; 1 handicap room.
Length of Stay: 3 months–some exceptions made based on individual situations.
Restrictions: Boys up to age 16 allowed.
Services: Handicap accessible; advocacy; referral; parenting support; food pantry; counseling. 
Languages: Spanish.
Admissions Process: Call the hotline or SafeLink for an intake and referral.

Healing Abused Working for Change
27 Congress Street
Salem, MA 01970
1-800-547-1649 (Hotline)
978-744-8552 (main office)

Clients: Domestic violence survivors of any gender and their children.
Capacity: 7 adults and 18 children
Length of Stay: 6 months.
Services: Advocacy; case management; safety assistance.
Languages: Spanish.
Admissions Process: Self-call hotline or main office to be connected to an advocate.

Jeanne Geiger Crisis Center Inc
2 Harris Street
Newburyport, MA 01950
978-465-0999 (office)
978-388-1888 (24 hours)
800-439-0183 (TTY)

Clients: Domestic violence survivors of any gender and their children.
Capacity: This is a resource center, not a shelter.
Length of Stay: N/A.
Services: Advocacy; counseling; referrals; family casework; children’s programs; rental assistance; housing programs; temporary accommodation referrals.
Referral: Call the main office or hotline.