Domestic Violence Shelters in Western Massachusetts

If you or a member of your household are in immediate danger due to domestic violence, call 911.

(877) 785-2020
(0877) 521-2601 (TTY number for hearing impaired individuals)

SafeLink’s state-of-the-art technology allows the advocate answering your call to keep you on the line while you are being connected to a shelter program in your area. This allows callers who are in danger to get help with a single call, rather than having to make numerous calls to different shelter programs across the state.

* Please note that this list currently is being updated to include additional entries.

Elizabeth Freeman Center
Service Area: Berkshire County (offices in Pittsfield, North Adams, and Great Barrington)
Phone Number: 1-866-401-2425 (24-hour hotline)
Clients: Domestic violence survivors and their children fleeing imminent danger. All gender identities welcome.
Capacity: 10 rooms for emergency shelter
Services: Advocacy, housing search, counseling, support groups, outreach, referrals, emergency food/clothing, accessibility for survivors with disabilities.
Languages: English, Spanish, and other languages as needed.
Admissions process: Call the hotline or SafeLink for an intake and referral